1. Promoter
1.1. The promoter is: LW Entertainment Ltd, registered in England, with its principal office at 6 Catherine Street, London, WC2B 5JY (the “Promoter”).
2. Eligibility
2.1. The Promotion is open to anyone aged 18 years or over resident in the United Kingdom.
2.2. Employees (or family members of employees) of any group company of the Promoter, companies associated with the Promotion and all affiliates of such companies may not enter this Promotion.
2.3. In entering the Promotion, you confirm that you are eligible to do so and eligible to claim the Prize if selected as the winner. The Promoter may require you to provide proof that you are eligible to enter the Promotion, including proof of age.
2.4. There is a limit of one entry to the Competition per person and per household. Entries on behalf of another person will not be accepted and joint submissions are not allowed.
2.5. Entrants will be deemed to have accepted these terms and conditions and agreed to be bound by them when entering this Promotion.
3. The Promotion
3.1. To take part in this Promotion, you must simply follow the Instagram Accounts @phantomoftheopera and @licensedtocharm and tag a friend. Entries submitted via any other means will not be accepted. Entry is free with no purchases necessary.
3.2. All entries must be received by 11.59 pm (UK time) on 19 December 2025 (“Closing Date”. Entries received after this time will not be considered.
3.3. There will be one winner selected. The winner will be selected at random by a random generator from all eligible entries received before the closing date of the Promotion.
4. The Prize
4.1. The prize is: one (1) necklace or one (1) pair of earrings from The Phantom of the Opera Gold Collection only, with a retail value between one hundred and one hundred- and fifty-pounds sterling (£100-£150 GBP), to be shipped by Licensed To Charm (the “Prize”).
4.2. The Prize is not negotiable, refundable or transferable. No substitution can be made for the Prize. There is no cash alternative for the Prize.
4.3. The Promoter reserves the right to replace the Prize (or any part thereof) with an alternative prize of equal or higher value and similar nature if circumstances beyond the Promoter's control makes it necessary to do so.
4.4. The winner must abide by the instructions of the Promoter to claim the Prize.
5. Claiming the Prize
5.1. The winner will be notified by private message to the account used to submit their entry within seven (7) days of the Closing Date. To claim the Prize, the winner must reply to this message within forty-eight (48) hours to arrange delivery of the Prize.
5.2. The Prize may not be claimed by a third party on your behalf.
5.3. The Promoter will make all reasonable efforts to contact the winner. If the winner cannot be contacted or is not available or has not claimed the Prize within forty-eight (48) hours of notification, the Promoter reserves the right to offer the Prize to the next eligible entrant selected at random from the entries that were received before 11.59pm on the Closing Date.
5.4. The Promoter does not accept any responsibility if you are not able to take up the Prize.
6. Shipping and Delivery of the Prize
6.1. The Prize will be fulfilled and shipped directly by a third party within 30 Business Days of the winner claiming the Prize. The Promoter is not responsible for the delivery, condition, or timing of the Prize once it has been dispatched. All matters relating to shipping, customs, duties, or delivery must be resolved directly with the fulfilment provider.
6.2. Delivery times may vary depending on the winner’s location and the Christmas period and are subject to the shipper’s terms and conditions.
6.3. The winner is solely responsible for any customs duties, taxes, or additional charges incurred as a result of receiving the Prize in their jurisdiction.
6.4. The Promoter’s decisions shall be final and binding in all respects on all entrants. No correspondence will be entered into. Entries that do not comply in full with these entry terms and conditions will be disqualified.
6.5. The Promoter accepts no liability for loss, damage, or non-receipt of the Prize once it has been dispatched by the third party.
7. Limitation of liability
7.1. Insofar as is permitted by law, the Promoter, its agents, distributors and/or affiliates (including the Supplier) will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the Prize except where it is caused by the gross negligence of the Promoter, its agents, distributors and/or affiliates or that of their employees. Your statutory rights are not affected.
7.2. This Promotion is in no way sponsored, endorsed or administered by, or associated with, Instagram. By participating in this Promotion, you agree to release, hold harmless and indemnify Instagram (Meta Platforms, Inc.) from any claims arising from the administration of this Promotion. Instagram' (Meta Platforms, Inc.) liability shall be governed by and limited to the relevant provisions of Instagram’s (Meta Platforms, Inc.) terms of service.
8. Warranties and indemnities
8.1. By submitting a Promotion entry you warrant and undertake that:
8.1.1. your entry does not, to the best of your knowledge and belief, infringe any laws or the rights of any other person;
8.1.2. your entry complies with all terms and conditions of use applicable to the relevant social media platforms;
8.1.3. you hereby waive and agree not to assert (and warrant that all individuals featured have waived and agreed not to assert) any moral rights in and in connection with the entry;
8.1.4. you shall, on request, do such other things and execute such documents as are reasonably requested of you by the Promoter in order to allow the Promoter to use your entry for the permitted purposes;
8.1.5. you have obtained all relevant rights and written permission from individuals included in the entry, and that your entry does not include anyone under the age of thirteen (13);
8.1.6. The Promoter reserves the right to pass on to the relevant authorities any entry (including the associated personal details) which cause the Promoter concern.
8.1.7. You agree to indemnify the Promoter in respect of third-party claims arising out of or in connection with any breach by you of the warranties and undertakings set out in these terms and conditions (in particular, the warranties and undertakings set out above).
9. Data protection and publicity
9.1. The Promoter will use each winner’s, and each entrant’s, personal details for the purpose of administering this Promotion. Please see our Privacy Policy https://uk.thephantomoftheopera.com/privacy-policy/ for further details. The Promoter will not ask for any payment details from the entrant. Please note that your data may be processed outside of the EU.
9.2. Details of Prize winners’ names and county will be retained for one month after the close of the Promotion after which time these details will be removed from our database.
10. General
10.1. If there is any reason to believe that there has been a breach of these terms and conditions, the Promoter may, at its sole discretion, reserve the right to exclude you from participating in the Promotion.
10.2. This Promotion, and any dispute or claim arising out of or in connection with it, shall be governed by and construed in accordance with English law. You irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this Promotion.
10.3. This Promotion is not open to employees or agents of the Promoter or Licensed to Charm.
10.4. The Promoter reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, this Promotion with or without prior notice due to reasons outside of their control. This includes reserving the right to change the Prize. If the Promoter is unable to award the originally advertised Prize due to reasons outside of its control, the Promoter will make all efforts to provide a reasonable alternative equivalent prize. The decision of the Promoter in all matters under its control is final and binding.
